July 2003

- Ray Bernard

M-B makes expensive mistake

22 July 2003: Mercedes Benz has just had to deal with an expensive boo-boo in the United States, which shows how much carmakers fear the wrath of their consumers in that country.

The company is giving new cars to nearly 2,000 E class owners because it can't retrofit a navigation system the buyers paid for when they bought their cars.

Motorists in Ireland should take notice. So should politicians who buy elections with promises that turn out not to be part of the deal.

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